Social Analytics

Get intelligence and insight into how your audience is interacting with your brand, your content, your products. Loyalize Social Analytics gives you clear, concise intelligence on what consumers are doing, saying, and playing. Identify which people are most influential, who's spreading the word on Facebook and Twitter, and reward your most loyal consumers. Uncover the best ways to improve consumer engagement and use that data to create new rewards, badges, and objectives that consumers can strive for.

Key Features:

• Track how consumers engage with the Real-Time Social Experiences with detailed reports segmented by geography and demographics.
• Gain intelligence about your loyalty program, including monitoring customer behavior, motivational drivers and growth.
• Identify the most influential customers based on social activity, including how many people they convince to purchase and/or engage with your products.
• Monitor the growth of your virtual currency, and the added revenue generated from referrals and coin redemptions.
• Measure the success of “Achievement” Campaigns, which award coins for desired behaviors and/or purchases.
• Extensible Analytics framework allows the import of data from other systems to provide considated reporting and intelligence across all consumer behavior.